What is IT Glue?
IT Glue is a SOC-2 compliant, documentation management platform that consolidates information from PSA, SharePoint, Confluence, OneNote, Google Drive and more, into a single IT Glue repository for efficient search, storage, and retrieval.
Why Should You Use the IT Glue Connector?
The IT Glue connector provides visibility into the data in your environment. You can use this visibility to:
ensure data is managed per your security policies
derive relationships between data, users, and assets
How Does This Connector Work?
Lucidum executes read-only requests to the IT Glue REST API and ingests only meta-data about IT Glue devices. Lucidum does not retrieve any data stored on your assets.
Configuring the Connector in Lucidum
The URL for the IT Glue API.
User name for a IT Glue account with read access.
For future use.
Contact your Lucidum Sales Representative for help with creating credentials.
Login to IT Glue with an Administrator role.
Select Account > Settings >
Enter a name for the key and click Generate API Key. Store your API Key in a secure location so you can retrieve it when required.
Contact your Lucidum Sales Representative for help with permissions.