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iTop

What is iTop?

iTop is an open-source, multi-client web portal designed for service providers and businesses. iTop manages all configuration items and their relationships in a flexible CMDB. iTop manages user requests, incidents, problems, changes, and the service catalog in a single repository.

Why Should You Use the iTop Connector?

The iTop connector provides visibility into the assets in your environment. You can use this visibility to:

  • ensure assets are managed per your security policies

  • derive relationships between assets, users, applications, and data

How Does This Connector Work?

Lucidum executes read-only requests to the iTop REST API and ingests only meta-data about iTop devices. Lucidum does not retrieve any data stored on your assets.

Configuring the Connector in Lucidum

Field

Description

Example

URL

The URL for the iTop API.

http://localhost/itop/webservices/rest.php

Username

User name for a iTop account with read access.

 justynmutts

Password

The password for the iTop account.

 ************

Verify SSL.

For future use.

N/A

Source Documentation

Creating Credentials

Contact your Lucidum Sales Representative for help with creating credentials.

https://www.itophub.io/wiki/page?id=3_0_0:admin:managing_user_accounts

Required Permissions

Contact your Lucidum Sales Representative for help with permissions.

https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Arest_json

API Documentation

https://www.itophub.io/wiki/page?id=latest%3Aadvancedtopics%3Arest_json

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