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What is iTop?

iTop is an open-source, multi-client web portal designed for service providers and businesses. iTop manages all configuration items and their relationships in a flexible CMDB. iTop manages user requests, incidents, problems, changes, and the service catalog in a single repository.

Why Should You Use the iTop Connector?

The iTop connector provides visibility into the assets in your environment. You can use this visibility to:

  • ensure assets are managed per your security policies

  • derive relationships between assets, users, applications, and data

How Does This Connector Work?

Lucidum executes read-only requests to the iTop REST API and ingests only meta-data about iTop devices. Lucidum does not retrieve any data stored on your assets.

Configuring the Connector in Lucidum





The URL for the iTop API.



User name for a iTop account with read access.



The password for the iTop account.


Verify SSL.

For future use.


Source Documentation

Creating Credentials

Contact your Lucidum Sales Representative for help with creating credentials.

Required Permissions

Contact your Lucidum Sales Representative for help with permissions.

API Documentation

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