Jira Cloud Platform

Jira Cloud platform provides a set of base functionality shared across all Jira products, such as issues, users, assets, and more. Jira products are built on top of the Jira Cloud platform. Currently, Lucidum supports users and assets connectors.

Creating an API Key for Jira

Before configuring the Jira connector in Lucidum, you must first create an API Key. Lucidum will use the API key to access the Jira API.

To integrate Lucidum with Jira, you need to do the following :

1. Create a user in your Atlassian site with access to Jira. The user should be part of the most basic group which is jira-software-users.

2. Log in to Jira using the created user and generate an API token. For cloud-based Atlassian sites, use the following URL to generate an API token: https://id.atlassian.com/manage/api-tokens#

Configuring the Connector for Jira

To configure Lucidum to ingest data from Jira:

1. Log in to Lucidum.

2. In the left pane, click Connector.

3. In the Connector page, click Add Connector.

4. Scroll until you find the Connector you want to configure. Click Connect. The Settings page appears.

5. In the Settings page, enter the following:

   • URL (required) - The base URL of the Jira Cloud Platform REST API. For example, lucidum.atlassian.net.

   • User Name (required) - The credentials for a user or email account. The user must have Jira global permissions to fetch data.

   • Password or API Key (required) - The password or API key associated with the user account.

   • Verify SSL. For future use.

6. To test the configuration, click Test.

   • If the connector is configured correctly, Lucidum displays a list of services that are accessible with the connector.

   • If the connector is not configured correctly, Lucidum displays an error message.

Supported Actions

• Create Jira issue

notes:

depends on the User’s permission we may or may not get user email, if user email is not provided we may not be able to link Jira user to other data ingestion.