Lakeside

Lakeside SysTrack is a digital-experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. SysTrack captures data such as CPU, disk, memory, and other 10,000+ data points. These data points are then analyzed by SysTrack and used by IT.

Configuring the Connector for Lakeside SysTrack

To configure Lucidum to ingest data from Lakeside SysTrack:

1. Log in to Lucidum.

2. In the left pane, click Connector.

3. In the Connector page, click Add Connector.

4. Scroll until you find the Connector you want to configure. Click Connect. The Settings page appears.

5. In the Settings page, enter the following:

   • URL (required): The URL of the Lakeside SysTrack API, for example, https://cloud.lakesidesoftware.com

   • Token URL (required): The URL of the Lakeside SysTrack for token request, for example, https://systrackcegl.b2clogin.com/systrackcegl.onmicrosoft.com/b2c_1_ropc_auth/oauth2/v2.0/token

   • Client ID (required) - SysTrack Client ID

   • User Name and Password (required) - The credentials for a user account that has the permissions to fetch assets

   • Verify SSL. For future use.

6. To test the configuration, click Test.

   • If the connector is configured correctly, Lucidum displays a list of services that are accessible with the connector.

   • If the connector is not configured correctly, Lucidum displays an error message.