Skip to main content
Skip table of contents

Symantec Endpoint Management Suite (formerly Altiris)

What is Symantec Endpoint Management Suite?

Symantec Endpoint Management Suite (formerly Altiris) provides systems management, endpoint security, backup and recovery. The Symantec Endpoint Management Suite connector uses SQL to fetch information about devices.

Why Should You Use the Symantec Endpoint Management Suite Connector?

The Symantec Endpoint Management Suite connector provides visibility into the assets in your environment. You can use this visibility to:

  • ensure assets are managed per your security policies

  • derive relationships between assets, users, applications, and data

How Does This Connector Work?

Lucidum executes read-only SQL requests to the Microsoft SQL Server Altiris associated with Symantec Endpoint Management Suite and ingests only meta-data about Symantec Endpoint Management Suite devices. Lucidum does not retrieve any data stored on your assets.

Configuring the Connector in Lucidum

Field

Description

Example

Host

The hostname or IP Address of the Altiris instance on the Microsoft SQL Server

To use a specific named instance, use the following format: {server_host}\{instance_name}.

If no instance is supplied, the default instance will be used.

VM-ALTIRIS.lucidum.io.

Port

The port on the Altiris instance on the Microsoft SQL Server Altiris instance.

The Lucidum connector must be able to communicate with the SQL Server via this port.

1443

Domain

The domain for the SQL Server

Lucidum

Username

A user account with read-only permissions to the SQL Server.

Best practice is to create a dedicated SQL local user for the Lucidum connector. For details, see Creating a Local Read-Only User for Microsoft SQL Server.

 lucidum_connector

Password

The password for the read-only account for the SQL Server. The password cannot include the semicolon (“;) character.

 ************

Database Name

The name of the database in the SQL Server that stores the data for Symantec Endpoint Management Suite.

Usually starts with CM_

For example, CM_SEMS

Verify SSL

For future use.

N/A

Source Documentation

Creating Credentials

Contact your Lucidum Sales Representative for help with creating credentials.

https://learn.microsoft.com/en-us/sql/relational-databases/security/authentication-access/create-a-login?view=sql-server-ver16#SSMSProcedure

Field

Value

Login Name 

enter the name of the new user. For example, ludicum_connector.

Authentication

SQL Server authentication.

Default Database

The name of the database in the SQL Server that stores the data for Symantec Endpoint Management Suite

Server Role

Public

User Mapping

db_datareader

Required Permissions

The user name associated with the Lucidum connector must have read-only access to the Microsoft SQL Server.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.